Exciting Opportunity: Operations Executive at Abhibus – Work from Office in Hyderabad

 Are you a seasoned customer service professional seeking a dynamic role in a leading travel-tech company? Abhibus, a pioneer in the online bus ticketing industry, is hiring an Operations Executive for its Hi-Tech City, Hyderabad office. This is your opportunity to join a fast-paced environment where customer experience and operational efficiency come together to drive business success.

In this comprehensive article, we will walk you through the roles, responsibilities, salary package, candidate eligibility, and application process for the Operations Executive position at Abhibus. If you meet the criteria and are ready to make your next career move, don’t miss out on this rewarding opportunity.


🧑‍💼 Job Title: Operations Executive at Abhibus

Company: Abhibus
Position: Operations Executive
Job Type: Full-time, Work from Office
Location: Hi-Tech City, Hyderabad
Salary: ₹3.0 to ₹4.5 LPA + attractive incentives
Industry: Online Travel, Customer Support, Transport Tech
Experience Required: 2 to 4 Years in customer support/service
Education Qualification: Any graduate degree
Gender Preference: Male candidates only
Age Limit: Below 35 years


🏢 About Abhibus

Abhibus is one of India’s top online bus ticketing platforms, offering end-to-end travel solutions across the country. Known for its reliability, innovation, and seamless booking experience, Abhibus serves millions of passengers each month through partnerships with thousands of bus operators and state RTCs.

With a strong technology backbone and a customer-first approach, Abhibus continues to evolve and expand. As an Operations Executive, you'll be an integral part of a growing ecosystem that prioritizes service excellence and operational precision.


📋 Key Responsibilities of the Operations Executive

As an Operations Executive, your role is pivotal in ensuring smooth business operations, enhancing customer satisfaction, and supporting backend logistics. Below are the detailed responsibilities you will undertake:

🔹 Customer Service Management

  • Handle escalated queries from customers and vendors via calls and emails.
  • Ensure all customer issues are resolved within the agreed SLAs.
  • Maintain a high level of professionalism and empathy while interacting with customers.

🔹 Operational Oversight

  • Monitor and manage daily bookings and transactions on the Abhibus platform.
  • Coordinate with bus operators and internal teams to ensure timely operations.
  • Track and report trip performance, cancellations, delays, and customer feedback.

🔹 Process Improvement

  • Identify recurring issues and suggest actionable insights to streamline operational processes.
  • Assist in the development of SOPs to boost customer satisfaction and team efficiency.

🔹 Documentation & Reporting

  • Maintain proper logs of customer interactions, operator feedback, and resolution timelines.
  • Prepare daily/weekly/monthly reports for senior management.

🎯 Candidate Profile: Are You the Right Fit?

We are looking for motivated, dedicated, and resourceful professionals who are committed to delivering excellence. The ideal candidate will exhibit the following traits:

  • Strong Communication Skills: Fluent in English, Hindi, and Telugu is an added advantage.
  • Customer-Centric Approach: Experience in B2C interaction, with empathy and patience.
  • Problem Solver: Ability to handle pressure and resolve complex operational issues.
  • Team Player: Should work well in a collaborative environment with cross-functional teams.
  • Tech-Savvy: Familiarity with MS Office, CRM tools, and ticketing systems is preferred.
  • Flexible Availability: Willingness to work on rotational shifts, including weekends and holidays.

💰 Compensation and Perks

Abhibus offers a competitive compensation package that reflects your skills and experience:

  • Salary Range: ₹3.0 LPA to ₹4.5 LPA
  • Incentives: Performance-based monthly and quarterly bonuses
  • Work Location: Hi-Tech City, Hyderabad – a hub for tech and innovation
  • Growth Potential: Clear pathways for promotion and career development
  • Work Culture: Inclusive, collaborative, and innovation-driven work environment
  • Other Benefits: Health insurance, employee engagement activities, and annual appraisals

📍 Job Location: Hi-Tech City, Hyderabad

Located in the heart of Hyderabad’s IT corridor, Hi-Tech City offers unmatched connectivity and modern infrastructure. The work-from-office model provides real-time learning, instant feedback, and face-to-face collaboration, which enhances personal and professional development.


📞 How to Apply – Take the First Step Today!

Ready to advance your career with Abhibus? The application process is simple and quick. Fill out the official application form using the link below:

👉 Apply Now

For further details, feel free to contact our HR directly:

HR Contact – Sainaag
📱 9324911259 / 9948345799

Don’t wait until the last minute – positions are filling fast!


🔚 Final Words: Your Next Step Toward a Rewarding Career

If you are a customer service professional with a passion for operations and technology, this is your chance to shine. At Abhibus, you don’t just work — you grow, learn, and lead.

Join a team that’s transforming travel across India, and become part of a culture that values efficiency, innovation, and integrity.

👉 Click here to apply nowhttps://forms.gle/CbipQRkRdqksZGqz6
📞 For more info, reach out to HR Sainaag at 9324911259 / 9948345799


 

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