Hiring Technical Support Executive (Non-Voice) in Hyderabad
An exciting opportunity has opened up for fresh graduates looking to kickstart their career in the IT support domain. This full-time Technical Support Executive role requires working from the office in Hyderabad and handles international client management through digital communication channels. Selected candidates will undergo comprehensive training to master advanced operating systems and technical troubleshooting tools.
Quick Job Overview
Job Title: Technical Support Executive (Non-Voice)
Location: Hyderabad
Work Mode: Work From Office (Mandatory)
Job Type: Full-Time
Experience Required: Freshers Only
Shift Type: 24/7 Rotational Shifts (Night Shifts Mandatory)
Training Location: Mysore (2 Months Mandatory Training)
Interview Date: 1st August 2026
Interview Mode: Face-to-Face (Hyderabad)
Job Role Overview
The Technical Support Executive will act as the primary point of contact for resolving user software, hardware, and account problems. Responsibilities include handling incoming customer queries professionally through live chat and email support systems without voice interactions. Executives are expected to troubleshoot Windows OS, Microsoft Office applications, and various network device-related glitches systematically. The role also demands maintaining precise support ticket lifecycles, creating technical documentation, and escalating highly complex issues to senior network engineers when required to ensure maximum customer satisfaction.
Eligibility and Skills Required - Educational Qualification: B.E. / B.Tech / BCA Graduates are eligible
- Graduation Passing Years: 2022, 2023, 2024, 2025, and 2026 pass-outs only
- Strong foundational understanding of computer systems, networks, and internet applications
- Excellent written English communication skills for professional email drafting and chat management
- High typing speed with accuracy to manage simultaneous customer conversations efficiently
- Ability to analyze complex technical hurdles logically and deliver step-by-step guidance
- Comfort with working continuous rotational schedules, including mandatory night shiftsDocuments Required for Interview - Government-issued PAN Card
- Original Degree Certificate or Provisional Degree Certificate
- All semester-wise marks sheets and academic records
- Consolidated Marks MemoApply via Email
Interested freshers can easily apply for this position by sending their updated professional resume directly to the recruitment department at the following email address:
Additional Application Contact
Candidates can also follow up regarding their application or share their resumes directly via phone support:
Contact Number: 9154908077
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Send Your Resume Now
Take the first definitive step toward building a successful career in the IT and corporate technical support industry. If you meet the eligibility criteria and possess the drive to learn advanced troubleshooting workflows, do not miss this opportunity. Prepare your academic documents and attend the face-to-face interview on 1st August 2026 or email your updated resume today.