Hiring IT Service Desk Engineer in Remote India
Anovia is looking for a skilled IT Service Desk Engineer to support global enterprise voice environments. This 100 percent remote role is based in India and follows a US night shift schedule, offering a great opportunity to work with international clients from home.
Quick Job Overview
Company: Anovia
Job Title: IT Service Desk Engineer
Location: Remote, India
Shift: US Shift / Night Shift
Experience: 3+ years
Job Type: Full-time
Joining: Immediate joiners preferred
Job Role Overview
As an IT Service Desk Engineer, you will manage end-to-end technical incidents via email and voice using ITIL frameworks and ServiceNow. Your primary focus is troubleshooting Windows and macOS systems, Office 365, VPN, and collaboration tools. You will also provide critical support for desktops, laptops, networking peripherals, and IP telephony systems to ensure seamless global operations.
Eligibility - 3 or more years of experience in IT Service Desk or Application Support
- Strong customer service and communication skills
- Technical proficiency in Windows/macOS, Office 365, and VPN troubleshooting
- Experience with ITIL processes and ServiceNow
- Ability and willingness to work consistent US night shiftsApply via Email
Interested candidates can share their updated details and resume to shivaranjani.s@anovia.com
Send Your Resume Now
If you are a technical professional with a passion for troubleshooting and are ready to advance your career in a global remote environment, we encourage you to apply today. This is an excellent opportunity to join a growing team that values work-life balance and professional development.